Today is the last day for updating teachers data in SIS Punjab app and SEDHR website. many teachers are having issues regarding login, profile and qualification images, editing data in SIS app previously verified, wrong display of date of retirement and many other. So here we are going to discuss, how to solve this issues or what we can do if their is no solution to a problem.
Question: I am unable to login to SIS Punjab app or SEDHR?
Answer: This problem is caused by many reasons.
- If you have entered your user name or password wrong.
- Internet connection problem/server is busy due to huge traffic
- Browser problem
- Check you user name and password correctly. If you don’t remember your user name, it should be your CNIC number. If you don’t remember password, click reset password button in SIS Punjab app. It will send a new password on your registered mobile number. Still facing issue, so call SED helpline: 042-111-112-020 or email: firstname.lastname@example.org
Question: I am unable to edit date of birth, current posting date, current scale etc, data previously verfied at SIS Punjab app?
Answer: Yes you can edit these details which you already verified on SIS. This data was editable by concerned head of school till 6th August. Now the option is removed, so wait for the next timeline when it will be available.
Question: My images are replaced or not showing in SIS or HRMS?
Answer: This is images and images size issue, if your profile image size is less than 20Kb and qualification images size is less than 200kb and they have proper name, then you will not have this issue. Check this guide to solve image issues in SEDHR or SIS
Question: My Date of Superannuation or retirement date is displaying incorrect?
Answer: End you service date with this format, day->00, month-> 00, year ->0000. No problem if ICP chart is showing it like 00-00-0000 or 0000-00-00 both are same. Some time SIS shows a different date of superannuation than SEDHR. Download your ICP chart, if date of retirement is displaying correct here then you don;t need to worry about.
Question: After clicking the submit button, data is not locked. Is the data submitted?
Answer: Yes your data is submitted. But still you can edit you data. Due to changes in directions by SED, this option is still available to make changes as directed. After 18 August it will locked automatically. Get your ICP chart today for record. Open your ICP chart, press CTRl+P, these two keys combined. You will see print option. Instead of print save as PDF.